Privacy Policy
Last updated: January 2025
Introduction
FaithKnect ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.
1. Information We Collect
Personal Information
When you create an account or use our services, we may collect:
- Name and email address
- Church or organization name
- Billing information (processed securely through our payment provider)
- Content you upload (logos, links, descriptions)
Automatically Collected Information
When you visit our website or use our services, we automatically collect:
- Device information (browser type, operating system)
- IP address and general location
- Pages visited and features used
- Link click analytics on your FaithKnect page
2. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Process transactions and send related information
- Send you technical notices and support messages
- Respond to your comments and questions
- Provide analytics about your link page performance
- Detect, prevent, and address technical issues
3. Information Sharing
We do not sell your personal information. We may share your information in the following circumstances:
- Service Providers: With third parties who perform services on our behalf (payment processing, hosting, analytics)
- Legal Requirements: When required by law or to protect our rights
- Business Transfers: In connection with a merger, acquisition, or sale of assets
- With Your Consent: When you have given us permission to share
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
5. Cookies and Tracking
We use cookies and similar technologies to:
- Keep you signed in to your account
- Remember your preferences
- Understand how you use our services
- Improve our website and services
You can control cookies through your browser settings. Disabling cookies may affect your ability to use certain features of our service.
6. Your Rights
Depending on your location, you may have the right to:
- Access the personal information we hold about you
- Correct inaccurate or incomplete information
- Delete your personal information
- Object to or restrict certain processing
- Export your data in a portable format
To exercise these rights, please contact us using the information below.
7. Children's Privacy
Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we learn we have collected information from a child under 13, we will delete that information promptly.
8. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically.
9. Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact us at: